My story is very similar to all others: (unfortunately)

Our problems started in May 2008 when we went on holiday to the Palm beach club for our one weeks holiday which we had bought previously.
We were invited to a meeting to see if we were happy with our holiday and were in for the whole afternoon.

The salesman (Nick i think was his name) told us we may be eligible to invest in buying property from them as they were not allowed to buy but were able to sell and we would make a lot of money off of the investment. He made out that we were lucky to get into the deal as not everyone was allowed into it. He also showed us someones bank statement that showed the amount of money we could make.

By the end of the afternoon we had a loan for 25,000 pounds from Barclay’s and were the owners of 6 weeks holidays at the Palm Beach and Holiday Mirage club which would sell at a good profit.We have been paying this loan back ever since and are just coming up to halve way through the loan (£304.63p each month)
Nothing happened in the next year until we went back the following year when the recession got the blame for no sales.

We were pulled in for another meeting and during the course of a long afternoon we were told the best idea would be to invest in a luxury City apartment at the cost of £20.000 but there was no need to worry as they would set up the loan so we would not have to pay anything for a year (i think as by this time we just wanted to get out to get on with our holiday)
In that year it would be sold at a profit and we would be able to pay off our other loan.

During this time on top of the loans we had maintenance to pay (about £2,000 a year)
Just before we went on holiday the following year £1000 was taken off my bank account.
When we got there we were taken in again and met Jo Jenkins (now Taylor) and she did the best one yet.
She took our remaining weeks from 2008 and gave us the best two weeks at Holiday Mirage that were guaranteed to sell Quickly and took £4050 from us as well.
This took the absolute last of our life savings and meant that i had to take a further loan out for £19000 when i got back to the UK. This i have been paying back at £451.87 a month since November 2010 and will not be paid off until November 2016

Since then all it has been is all work and no holidays. I have tried numerous times by e mail and phoning but when i do eventually get a response it is always the same that they are trying hard to sell off my weeks as it is their best interests as their sales people are on commission. They suggested in 2011 that the City apartment would sell better if we reduced the price to, 16000 pounds but on another phone call i was also told that the City apartments would not be up for sale until 2015.

We truly believe that all these sales have been miss sold to us taking advantage of us not being able to withstand their selling tactics.

Apart from the monetary situation the stress it has put on our marriage and having to work 6 to 7 days a week for 2 and a half years with nothing to look forward to except paying loans really is beginning to take its toll.

Finally all we want is our lives back.

While on holiday in Tenerife in December 2001 my partner and I were approached by ticket people “doing holiday research “We won, and to claim our prize, were asked to attend a presentation that would last no more than an hour. We were taken by taxi to the offices of L.A. Trading. I cannot remember the name of the salesman. We were taken up to view the Hollywood Mirage. We were told that the prices for ownership for an apartment were about £10,000 and would represent a good investment as the prices could only go up. It was also pointed out that this would be good for our children to inherit. Originally I declined the offer to buy one as at the time I could not afford this amount. The sales rep informed me that he knew of somebody who was desperate to sell due to divorce and was asking £6,500. After he went away to ring the man I was informed that the seller had agreed to drop the price by £1,000 if we could proceed that day. We agreed as we would be getting cheap holidays after paying a nominal maintenance cost, which was unlikely to raise much. I was taken back to my hotel to get my card to pay a deposit of £1,000 that day, then pay the remainder some weeks later.
The next day we had second thoughts and actually went to the municipal centre in Los Cristianos for advice. We were issued with a letter in Spanish and took it up to LA Trading offices where we spoke to the manageress (I can’t remember her name) We were informed that the letter meant nothing because it was a private sale, although I cannot recall being told who actually the original owner was. We were persuaded that we could not do anything about it, without ruining our holiday and possibly loosing the £1,000 deposit. At the time of the original meeting we had been drinking quite a lot and actually given more beer during this meeting which lasted four hours.

During our next holiday at the Mirage Mr Dave Taylor introduced himself as our holiday rep. We were shown an apartment in the Beverly Hills Club. This was sold to us for around £3,500 which we were told was very cheap, on the promise that he would swap it for a similar one for one either end of out week in the Mirage. He even gave us a letter saying this, and actually gave us a free holiday to prove he was genuine. The apartment we bought was for the autumn.
On our next holiday which was through RCI at the Palm Beach club we were approached by a Danish rep called Lena who told us she could help us. She managed to sell us an apartment that next to ours in the Hollywood mirage, and we were assured that the week in the Beverly Hills club would be sold for a good price. I think we paid around £3000 for the apartment.

Finally in March 2006 when we were using our apartment in the Palm Beach we were again approached with a “solution to our problems” We were sold another two bedroom flat for a balance of £4,100 after giving us around £800 and £1200 for the other two flats. A deposit of £1,000 was taken by Visa that day.
They have pressurised us a number of times about buying as an investment, but luckily could not afford to, and did not want to take a loan as suggested.

At one of these meetings I recognised Dave Taylor and pointed him out and he told me that everything would be sorted out – then he wasn’t seen again. All in all I think we have been taken for a fool, always leaving hope, and any “solutions” involve them making more money.
During this period the names have changed from LA Trading to Resort Properties to Silverpoint, as well as the Palm Beach changing for a while. It has been the same offices and same people. Unfortunately I have only kept the certificates of the two flats we own, and all other paperwork has been thrown away. I did not want a reminder of how gullible we had been

AP

Please post our dealings with Resort Properties/Silver points in order to WARN OTHERS about this company and the scam they are running.

As you will read our story began back in 2007 and sadly is similar to your other readers. However, what your readers may be interested to know is that even today, as we grow close to finding a solution to our problems through a company willing to help us fight them do we find that they continue to harass us, bombard us with lies and then add insult to injury by offering to LIST OUR WEEKS FOR RESALE OR GIVE US EVEN MORE WORTHLESS RESALE WEEKS – that’s their solution!

We first visited Resort Properties in Tenerife in May 2007 and were sold a portfolio of timeshare weeks having been given an assurance that we would make at LEAST a 15% profit when they re-sold them for us. We were both very reluctant to purchase, but, after hours and hours of relentless hard sell we agreed to proceed. We were asked for a credit card deposit of 1000 pounds, which we gave. We were given the receipt and were told this would not be cashed as the sale was to be finance funded.

In 2007 there had been no re-sales and were told that we needed to” trade up” to a Paradiso City Level and 1 week in Holiday Mirage to effect a sale.. For this we had to pay a further 12,500 pounds each.

Each time we upgraded we saw no evidence of exact prices or individual units to enable us to make an informed decision regarding these transactions nor given any forecasts of future maintenance charges.

The sales pitch was always about the future sale of what we owned, always supposed to be at a profit.

The last time we saw a rep., August 2011 we were invited along to discuss membership of Silverpoint who had taken over Resort Properties. We were told that we had to join Silverpoint otherwise we would lose everything.

This would be at a cost to us of £9,000 Paid via a finance provided by Barclays Partner Finance, costing £200 per month.

The deposit of £738 was provided by Silverpoint in-house finance at £23.26 per month. We were also told that in January 2012 we would receive a Silverpoint Credit Card which would already have £3,000 cash loaded on to it. This could be used to help pay the finance until Resale’s would commence in 2015, then we should recover DOUBLE our money or more.
The rep we saw bought in his manager Mr Peter Walbridge, who arranged all of the above.

Of course nothing he told us came to anything – we have never received a penny from this “investment”

Having re-mortgaged our house to fund all of this PLUS crippling monthly finance payments PLUS the burden of the annual maintenance fees on weeks we didn’t even want to say we were desperate was an understatement.

In the middle of 2011 we were contacted by a company in Tenerife who claimed they could help resolve our problems with Resort Properties. Having been so badly ripped off by Resort Properties/Silverpoints we were reluctant to trust anyone else but as we had lost so much already we thought why not – for the cost of a flight what did we have to lose?

In November 2011 we went to Tenerife and met the company who claimed to be able to help us and to our utter relief we could see this was a genuine company. They had in depth knowledge of the sales tricks and pressure Resort Properties used to con innocent people out of their life savings and we were introduced to other victims of this pre-orchestrated swindle. Whilst we were saddened by other people’s terrible stories, some far worse than ours, it was a relief to see that we were not on our own. During our trip to Tenerife we found that over 200 people were already being represented in court and that another 250 people were waiting to have their cases prepared against Resort Properties/Silverpoints and we were happy to add our names to that list. The company in Tenerife works with 16 Lawyers in both Tenerife and Gran Canaria, all of which you can check out and I was shown evidence of the cases which they had already prepared, again all this could be confirmed by court references.

On our return home we were contacted directly by our appointed lawyer and were happy and relieved that something very positive was happening. Our lawyer reviewed our case and confirmed that that he would begin CRIMINAL proceedings against Resort Properties on our behalf.

In September 2012 we decided to return to Tenerife and stay at Hollywood Mirage – we had paid the maintenance for that week and weren’t going to waste it. However, prior to arriving we were called by Leanne Mortimer to say that she would like to see us. I knew what this would be about. My lawyer had warned that if I went over they would try to persuade me to drop the case against them – other clients of his had experienced similar harassment and intimidation techniques and he warned me to be on my guard.

I told Leanne Mortimer that I would NOT be going to see her that I had nothing to say but she insisted on coming to see me and out of curiosity I decided to see what she had to say.

During her 90 minute visit it was evident that Leanne Mortimer wasn’t here to help me, she was here to dish as much dirt as possible about the company helping me and in doing so try to persuade me to drop my criminal case against Resort Properties. She said she knew the company I was dealing with very well, that they were crooks and that they would never win a case against Resort Properties. To everyone reading this I can assure you that this company is totally legitimate and that I have direct access to the lawyer representing me in court.

I eventually told Leanne that I wasn’t interested in what she had to say and that if they wanted me to drop the case all they had to do was PAY ME MY MONEY BACK – THE FULL 90.000 POUNDS WHICH THEY CONNED ME OUT OF – it was that simple.

She said she didn’t have the authority to make those kinds of decisions and told me I must go to see David Taylor the Sales Director.

Out of curiosity this is exactly what I did.

Again during this meeting David Taylor said the same as Leanne Mortimer that the company I was using to prepare my case against Resort Properties/Silverpoints were crooks and that they would never win a case against Resort Properties.

Again when I politely pointed out that I wasn’t interested in what he had to say and that I would gladly stop my criminal proceedings if they just gave me my money back surprising David Taylor agreed and left the office to confirm this in writing.

Below is the letter he gave me. As you will see it is just another fob off, another empty promise to list my weeks for resale – the same fob off they have been giving me since 2007. Needless to say I was appalled and I am looking forward to my day in court. These people must be stopped. To anyone else taking legal action against them do not listen to their lies, do not let them intimidate you and do not fall for their promises again. UNLESS THEY OFFER TO GIVE YOU YOUR MONEY BACK IN FULL IN WRITING WITHOUT ANY CONDITIONS stay well away and let your lawyers do what they do best – make criminals pay for their crimes.

Finally let me tell you that during the meetings with both Leanne Mortimer and David Taylor I had video recording equipment. I knew that these people would lie to me again and try to cheat me so I took precautions. Both video recordings are now in the hands of my lawyer who will include them in my case against Resort Properties/Silver points. The evidence on them is extremely incriminating not only for Resort Properties/Silverpoints but also for Leanne Mortimer and David Taylor. I have asked my lawyer to add both these people to the ongoing criminal investigation against Resort Properties/Silverpoints

Im sure you will have seen Alberto Garcia’s latest post on mindtimeshare.me blog.

In it he makes gross misrepresentations about our company. We know for fact that if we try to get him to issue our response on his web site we know he won’t do it so please can you post our response to him on your web site?

Dear Mr Garcia

We are highly amused by your recent posting on your web site.

We still cannot believe the lengths you will go to cover up the fraudulent activities of the Timeshare Companies which you work for.

You claim to be a “Registered Consumer Association” so please, tell us where you are registered because we cannot find you anywhere? Our lawyers have contacted the Consumer Association here in Spain and they haven’t heard of you either?

Resort Properties/Silverpoint is currently being investigated for one of the biggest timeshare frauds EVER and you still make no mention of it on your blog – why?

Surely as a “Registered Consumer Association” you would be more than happy to warn the general public about their well-documented fraudulent activities?

Anyone who googles Resort Properties/Silverpoint will see a whole host of warnings about this company but on your blog NOTHING – why?

Take a look at the FACTS about Resort Properties/Silverpoint. Currently there are:

• OVER 200 CRIMINAL cases listed in the courts in Tenerife
• OVER 100 CIVIL cases listed in the several different courts in Tenerife.
• OVER 200 CASES in the UK against Resort Properties and Barclays finance in the UK

This a lot of VERY UNHAPPY CONSUMERS so why isn’t it mentioned on your blog?

I will tell you why.

Because Mr Garcia we know that you are paid by the “Big Guns” in the timeshare industry to cover up their fraudulent activities. You are not a “Consumer Association” you are just a guy who gets paid a lot of money by the crooks of the timeshare industry to cover up their dirty dealings.

HUNDREDS of consumers have been ripped off by Resort Properties/Silverpoint and when companies like ours try to help these people, and I mean really help them by showing them how they can join the proceedings against the companies which have ripped them off what do you do? You don’t applaud them for their efforts; you don’t direct your unhappy consumers to them so that they can help them too, you just post a load of lies on your blog warning AGAINST the very companies that can help them.

You really are the lowest of the low.

You are not working in the best interests of the consumer; you work for the Timeshare Companies and their “self-regulatory” board – the RDO and all you do is COVER UP one scam after another.

You know Resort Properties/Silverpoint is ripping people off every single day, you know about the pending legal claims against the company so WHY isn’t it mentioned on your blog. I think we all know the answer to that question.

To anyone reading this then DO NOT believe a word Alberto Garcia says, DO NOT believe anything he posts on his blog. This man is a liar.

The total cost was £8295.00 we had to pay a deposit of £2095.00 and we finally got away at 5.00pm that day.

We were invited back to their office several days later and persuaded to invest by purchasing two studios at the Beverley Hills Club Resort. This would then give us a return on our investment within two years of 20% which would help offset the cost of our timeshare at the Hollywood Mirage. The purchase price for this investment was £4594.00 and again we were had to pay a deposite on the day of £1148.00. These studios was eventually sold for £1250.00 each less Resort Properties commission of 25% thus giving us a loss of £2719.00 plus we had to pay £432.00 in maintenance fees.

On our next visit to our timeshare apartment and after many hours again in their offices we were persuaded to a second week at the Hollywood Mirage so that we could enjoy a two week holiday instead of just one week. Again we had to pay £5045.00 and a deposite on the day of £1040.00.

When we revisited the Hollywood Mirage for our annual holiday in 2004 we again found ourselves inside the Resort Properties office and this time after many hours of browbeating they persuaded us to purchase two weeks in the same apartment since we had to move apartments at the end of our first week . In order to achieve this we firstly had to purchase their two weeks and then Resort Properties would then sell our existing timeshare and take 25% for this services so in order to get away from these pressure sales people we agreed and paid a total of £9631.00 for the new arrangement and again we had to pay a deposite on the day of £1000.00. When our old timeshare weeks were sold we received just £1950.00 for something we had paid £13,340.00 for some 2 years ago.

We then returned to Tenerife in March 2005 which was a free promotional week at the Beverley Hills Club but again we found ourselves in the Resort Properties office for just an “update” on changes. This time and again under immense duress we were persuaded to invest this time in a more saleable 2 weeks in a one bed apartment at the BHC Resort (Beverley Hills Club).They again told us that we would make at least a 25% profit on the deal all within 18 months guaranteed. We again whilst trying to get some of our money back off Resort Properties and to get out of this pressure cooker environment made the purchase at a cost of £5700.00 with again having to pay a deposite on the day of £1700.00.

And there’s more:- We returned to Tenerife for our annual two week holiday at the Hollywood Mirage in September 2005 and again found ourselves in the dreadful place the Resort Properties Office. This time the sales pitch involved the “Club Paradiso”. Again all we wanted was to get some of our moneys back from Resort Properties and the way forward in order to achieve this was to join the brand new 5 Star Club Paradiso scheme. The 5 star system would guarantee we would get all our money back since the projected value of a “City” membership would be in the region of £35,000.00 due to the immense interest with the USA market and the resale office should be open well within the next 12 months. So bearing in mind we were at the time having to pay 4 weeks maintenance fees for our existing timeshare we decided to take a chance once again and believe what we were told and joined Club Paradiso at an entry level of a one bed City for one week.

The price was £12,950.00 and again we had to pay a deposite on the day of £500.00. We were also told that our existing time share ownership would go towards this purchase price so this was why we only got £950.00 per week from this resale.

The years past but alas the Resort Properties Club Paradiso resale Dept. never opened.

Then in 2009 again we found ourselves in the Resort Properties office once again trying to find out what is happening to all their promises and we were assured that the resale’s would commence well within the next 6 to 9 months but when it does we would find ourselves at the bottom of the Club Paradiso sales. We only owned a one bed apartment catering for only two people but the best resale apartment was the two bed “Island” apartment since this caters for 4 people. Therefore if we wanted our investment return sooner we need to upgrade to an Island. The resale value of an Island would be in the region of £45,000.00. The cost of the upgrade would be £12,950.00 but seeing that this would be sold well within the next 12 months for £45,000.00+ the debt would be cleared by this time next year.
We explained to the sales rep. that we had already invested all of our retirement saving into Resort Properties and we had no more moneys lift to upgrade. The solution they offered was a loan from Barclays Finance at £160.00 per month for 10 years and Resort Properties would give us the 1st Years contributions up front. Thus when the Island is sold well within this 12 month period we would be in a position to pay off this loan and receive a large profit from the sale. We were absolutely assured the resale dept would both be open and the disposal of the timeshare would be complete well within the 12 month period.

The people involved with all this actions were as follows:-

1. Peter Wallbridge.
2. Barry Fox.
3. Simon Walker
4. Doug Smythe

We decided as a last resort to go ahead with this purchase and accepted the loan facility offered by Barclays Finance for £12,950.00

Again no resale dept. ever opened and we are now left with a debt of £12,950.00 at £160.00 per month for another 7.5 years.

This crippling loan for a 71 year old on a pension since Resort properties have removed all our life savings is very distressing and causes us a lot of financial problems. Resort Properties have one way an another taken a total of £51,713.00 , all our life savings over the last 10 years and have left us penniless.

The last straw to all of this was when we received a letter informing us that a company called SilverPoint had taken over ownership of Resort Properties and that Resort Properties no longer existed although it appears the same personal are working in the same offices in Tenerife.

GD

On the 4th February a Resort Properties rep by the name of Matt Harper escorted us to their sales office and begun telling us about timeshares that we could purchase. I explained that my partner was on long time sick and that that she was claiming incapacity benefit and that having been made redundant last year, I was working for a temporary agency working as a driver on a minimum wage and that some weeks I would not be working due to lack of work. I explained that we did not take regular holiday due to other personal commitments which we had to fulfil.

Matt accepted that we would not be at all interested in purchasing a timeshare and started to discuss to us a “client” he had that would regularly come over to see him and purchase 20/30 properties at a vastly reduced price at between £ 200.00/£ 300.00 each and showed us his account and how much money he was managing for him. Again, we were not interested as we knew that the monthly income we were getting, and no savings in our bank account, we would never be able to raise thousands of pounds needed to finance this particular arrangement.

At this point, Matt knew that we could not afford this and that we were not interested in joining him. A few moments later Matt brought over his manager and explained to her in front of us our circumstances, he iterated that we do not take holidays, that we have personal commitments which do not allow us to travel, that we did not have the finance in which to purchase any timeshares in that my partner was claiming incapacity benefit and I was working temporary, some weeks working, some weeks not. She explained to Matt that there was an option that he had not mentioned to me and that was that they could arrange through Barclay´s Bank a loan of £ 25000.00 whereby they would issue me six apartments. They explained the process of this deal both Matt and his manager explained that Resort Properties were not allowed to keep “distressed stock” and that as a way around the legal process they would allocate me six timeshare units on the understanding that they would buy these properties back from me within 12 months ( 18 months at the latest ). They would give me £ 3750.00 to cover the repayments and that they would, once accepted, transfer the debt to a company that would charge a lesser interest so that the £ 3750.00 would cover the repayments. They told me that they would sell all six properties with possibly a small amount of profit at the end of twelve months as a thank you and that I could then repeat the process for further year with them, again stressing to me that I would never have to worry about maintenance fees as they would sell the properties before maintenance was due.

I was still sceptical about this process as I knew that my credit rating was not good as I was on a very low wage and that there was very little equity available in my property. Matt´s manager insisted on putting an application for credit to Barclay´s just to see if they would accept me as she said that we were lovely couple and that we could probably benefit from an additional income of £ 2000.00 per year to help with our finances. About 10 – 15 minutes went by and Matt´s manager returned to the table all exited saying that I had been approved for the loan. I was totally surprised with this news as I had recently been turned down recently in the UK for a small overdraft from my bank. Matt and his manager were delighted that I had been accepted and could not see any reason for the deal not to be completed. She went away and came back with a list of properties she was going to allocate to me.

Both Matt and his manager convinced me that I would not lose any money from the deal as they would sell the properties within 12months and that it was safe. They explained that once I returned to the UK that the finance group would be in touch with me and find me a finance deal that would reduce the monthly repayments. They told me that Barclay finance would not be taking any payments within the first six months which would allow me time to have the finances transferred.

During these six months the financial group contacted me and were unable to find a company that would take the debt due to me not being able to get credit. (This is something I feared would happen as I am not sure as to why I was accepted by Barclay´s). When the six months were up, Barclay´s started to request monthly repayments at £ 1232.89 which I was able to pay out of the cheques I had received from Resort Properties of £ 3750.00. I was able to pay the first three months from this payment and I then approached Barclay´s to see if they would be able to reduce my monthly repayments which they declined.

I telephoned Resort Properties to enquire if they had managed to find buyers for my allotted apartments and explained that I had not been able to transfer the loan to a different company with lower APR and I explained that time was of essence for them to sell the apartments as they had promised. If they could have at least sold one of them, it would have helped me continue to repay Barclays. I continued to phone Resort Properties on numerous occasions enquiring if they have sold any of my allotted apartments each time being told no they hadn´t. I was then beginning to worry as I then started to receive letters from them advising me that maintenance payments soon need paying by me, which were totalling nearly £1800.00. I explained that I would not be able to pay these as Matt had explained to me that all properties would be sold and that I would never have to pay maintenance and I have believed him as he was very convincing.

In June 2010, I again went back to Tenerife Resort Properties to see Matt and explain my financial problems and tried to appeal to him that he should sell my properties as promised. He could see that I was very upset and that I was coming to the end of my tether with the stress that these timeshares were bringing me. He assured me that he would prioritize my apartments to get them sold. This has still not happened to this date.

In March 2011, I received correspondence from Resort Properties that they have received an offer for one of the properties for £ 1750.00 and asked me to sign to accept the offer which I did. I had not paid any maintenance for 2011 so they issued me to write a nil cheque for the apartment as the maintenance bill had to be paid. I have not heard anything else from resort Properties with regards to selling the remaining properties I own and I feel very let down as they have not sold the apartments as they promised to do.

I feel that they have mis-sold me these apartments as they knew that I would not take annual holidays and that I had no means in which to pay yearly maintenance.

I have been conned out of £ 25000.00 for properties I never intended to use.

Both Matt and his manager knew that I was not financially able to buy these properties for my own use and I now know that like many people, I was mis-sold. I had no use for one timeshare, let alone 5

I visited the Resort Properties offices ( now Silverpoint) at the end of 2011 in the hope that after hearing my circumstances of being unemployed, they would assist me in buying my 5 timeshares from me and releasing my contract with them as I would be struggling to find finance for the coming maintenance bill of around £ 2000.00 for 2012.

A Silverpoint representative by the name of Adam agreed to see me to discuss my problem and seated me at his desk to hear what I had to say. I explained to him that I had five timeshare properties within the complex and that due to me being currently unemployed, I would not to be able to pay the maintenance bill that would be issued within the next couple of months. He explained that Silverpoint would not be buying any timeshare from Resort Properties clients as they were prioritizing Silverpoint clients only and that my best option would be to invest in an up-market suite at their Paradise Resort situated down the hill. Again I explained that I was unemployed and that I would not, even if I wanted to, be able to acquire credit, as I was not credit worthy and I had very little disposable income. I told him I was there to ask for assistance from Silverpoint to honour Resort Properties clients and buy back from me my five timeshares to release me from the burden of paying maintenance on timeshares that I do not use.

Adam left the desk and left me several to speak with the finance manager to see if they could come up with a remedy to my problem. Eventually, the finance manager came and sat down with Adam and myself and proposed a deal that they thought would benefit me. This deal involved trading in all five properties and paying them a deposit equivalent to my maintenance bill for 2012. This, they said would need to be paid to them within 14 days. This would be to the value of around £ 2000.00. In addition to this, the manager advised me that I would then need to pay £ 71 per month. He explained that the finance would be arranged in house and not through any credit agencies. In return they would give/upgrade me to own a three bedroom premier deluxe suit in Hollywood Mirage. This is the best offer they would do for me and maintenance would be calculated at around £ 450.00 per annum for the property.

Adam explained that I would then automatically become a Silverpoint member and in 2014, they would then put my timeshare up for sale and they would then be able to get most of my money back from the original £ 25000.00 that I had taken out credit on with Barclays finance. I told him that I had these claims before from resort Properties and asked him what makes him so sure that he would be successful in selling the three bedroom up market property. He claimed that his company were more professional and he saw no reason why they would not to be able to fulfil the sale. I told him that I would not to be able to agree to anything until I had spoken with my partner later in the evening. He was adamant that I spoke with her immediately as the offer was only on the table now and that I would not to have the opportunity to make this deal at a later date. He made arrangements so that I could use their phone from one of their offices and telephone my home, which I did. My partner saw through the false promises and categorically told me no to go through with the deal and to leave resort immediately. I told Adam the outcome was a no, he was still insisting to me that the offer was the best that I would ever receive from them and that I was making a huge mistake. I replied that I valued my relationship and that I was walking out as I had no further need to stay. He made it quite clear that they will not be offering me any other option to sell my timeshares.

I am appalled that even though I have stressed to Silverpoint that I am unemployed and not credit worthy, that they still want to increase my debt liability to sell me a timeshare that I will not use or rent. I am very concerned that instead of trying to help reduce my financial commitments, they insist on selling you a property with the promise that they sell it for you in two years’ time. It seems to be a story I have heard before and do not wish to be taken for an idiot by spending money that I don’t have.

I am currently unemployed with a poor credit history and yet Silverpoint insist on loaning me money that I am unable to repay.

This whole episode with Resort Properties/Silverpoints has caused myself an enormous amount of stress and upset and on many occasions has put my relationship with my partner in jeopardy.

I have started legal proceedings against Resort Properties as I feel that I cannot get on with my life with the worry and hassle this company has put me and my partner through.

JAC

She asked for a deposit of £2,000 put on a credit card and we had to pay the rest when back home using bankers draft. We cannot remember her saying that there was a cooling off period which we would have done had the contract been seen before arriving home. It showed 6 timeshare apartments. This had not been mentioned at all. We were not told of any rental agreement or that we could use the weeks ourselves.

When I rang Angela Brooke she said we shall be selling them over the next few months after which there will be a profit of 15%. After 3 months one was sold and we received just under £2,000 as they took 25% from the amount.

Months later there were no sales and when we complained to Angela Brook she said “Recession” but asked us to come back giving us a free week to discuss the situation and then said “Sorry, we have let you down but she could remedy this” – upgrade to Paramount – money back put against a City which would be 5,000£ more. She also pointed out that we would be responsible for the maintenance for each of the 5 remaining items. This worried us as she said that the maintenance would go up each year. She said a City (basic) would sell as it was a Paramount, so we proceeded under pressure. There was a great pressure and we felt threatened. We were told we would be silly to lose money when we could get it back when the City was sold.

When we returned in 2005 later to stay in the Paramount we asked her for resales but she stalled saying it might be in 2007 when Jamaica is up and running. But there was always an excuse. And in 2007 it became 2009, then 2011 and now 2015.

In 2009 we asked for resales and she said that the City would not sell (despite saying that it would when we bought it). She said that the Island would be better as there were 2 weeks etc and Jamaica, Dubai (when ready) were for 2 weeks.

We were offered a package of a loan of £15,000 through Barclays Partner Finance and we would get 10,000£ cheque so we agreed.
Barry Fox said our Island was increasing all the time and the latest value was £62,000

Eventually we settled this hoping to avoid early settlement charges but we had some. Barry Fox was involved and he approved the deal. We realised it was his proposal not Angela Brooke’s.

Angela Brooke left to be married and was pregnant so we were passed over to two other male reps but we cannot remember their names.

The maintenance has gone up and up and in 2012 it was £598 but next year it will be more. Our next maintenance is due in January, the 1st 2013.

We found out that the Resort Properties was now Silverpoint when we tried to book a week in the Paramount. Eventually our phone call prompted a letter. We were unable to book the Paramount because it was full.

Barclays Partner Finance loan form was not filled in by us and I was over 72 years of age when we were accepted by Barclays Partner Finance. No Barclays Partner Finance representative was present when we signed.

We are both pensioners and our life saving have been eroded, and we have been lied to by Resort Properties as a so called Investment.

We would never have done anything like this over a long term period. The promised resales have never materialised and we wish we had never stayed in Resort Properties in the first place.

Maintenance costs have gone up more than what they said which was in line with Spanish inflation.

We are certainly worse off both financially and health-wise. My wife particularly worries about the fee we need to pay from 2013 onwards.

We were persuaded that we needed to upgrade each time to make resale easy. We still have not got a date because I do not believe 2015 is true.

We have spent in excess of £25,000 and haven’t received one single penny from our “investment”

KS